Email Support Agent

AI Agent

Email Support Agent

Answers customer emails from your own help docs, so your team doesn't have to.

An AI assistant that answers customer emails using your own help documents. It finds the part of your documents that answers the question and writes a reply based only on that, showing where the answer came from.

Add your documentsPaste your help text, or upload it as a text file.
The customer's emailPaste in the message just as it arrived.
Find the answerIt finds the part of your documents that answers the question.
Ready-to-send replyA polite reply, showing where the answer came from.

Try the agent

saintlife.dev/agents/email-support

📄 Support documents

Drop a .txt file or browse

✓ support-docs.txt loaded

## Password reset

Reset links expire after 24 hours for security.

Request a new one from the login page via “Forgot password?”.

## Refunds

Refunds are issued within 5–7 business days.

✉️ Incoming email

✍️ Draft reply Ready

Reading documents and drafting reply…

Grounded in support-docs.txt → Password reset

Illustration with sample data.

Questions about the Email Support Agent.

Will it make up answers?

It's built to answer only from the documents you give it, and every reply shows which section it used, so you can check it.

What documents can it use?

Your help content: FAQs, policies, product guides or price lists, pasted as text or uploaded as a text file.

How much does an agent like this cost?

Setup starts at KSh 6,000. After that, the monthly fee is the actual AI usage cost plus a management plan of KSh 2,000 or KSh 3,500.